Keeping Time & Money Top of Mind
Asset Management
Custom End-To-End Solutions
We Treat Your Properties Like Our Own
From onboarding through closing, we make sure things are carefully taken care of, with little effort on your part. Our unique approach and expert team improve each aspect of the real estate process, from property repair and renovation, to marketing and coordinating buyers, all the way through facilitating the sale of each asset.
Introducing Xome® Xpert Seller
With foreclosure moratoriums soon to be lifted, we know you’re looking for options to help customers move forward after forbearance expires. Xpert Seller helps homeowners get the quickest sale—and highest price—possible.
OPERATIONAL EFFICIENCIES
High Touch Problem Solving
- Dedicated client teams
- Asset Management assigned at the client-level
- Exception management
- Milestone updates throughout the property lifecycle
- Increase sales price to market value
- Maximize cash flow
Disposition STRATEGIES
Going Once, Going Twice, Gone!
- Traditional retail marketing strategy
- Auction listings
- Deed away support (low-value or non-traditional alternative disposition)
- Affordable housing programs
- High-value programs
- Patent pending buyer database/matching technology
- Continually attracting new, highly intending buyers
- Expansive network of engaged buyers
PERFORMANCE MANAGEMENT
Standards Far Above Standard
- Employee standards and scorecards
- External vendor scorecarding and monitoring
- Enhanced default reporting capabilities
- Continuous evaluation of business activities for consistency and compliance
QUALITY CONTROL
We’re Picky—And We’re Not Sorry
- Independent audit teams
- Rigorous process and control testing
- Tailored solutions to match each client’s specific needs
- Evaluation of the level of control risk
- Regulatory, risk, and control oversight
- Formal audit reporting specific to client requirements
Xome Agent Network & Xome Concierge®
Dedicated Panel of Real Estate Experts
- Panel of fully vetted, top producing real estate brokers and agents
- Screened & certified for compliance
- Scored for response & performance
- Mobile enabled with our Xome agent app
- Bound to strict service level performance
- In-house Xome Concierge team to ensure every customer is supported through the journey
DID YOU KNOW?
Our agents go through a strict screening process and must have 15 closed transactions, or $5 million in sales, within the past 2 years, and be in the top 20% in performance based on closing volume. Strict? Yes. But we want to make sure our clients know their transactions are in good hands.
FIELD SERVICES
Protect & Preserve Your Properties
Our nationwide field services vendor panel has been curated over the last 20 years. From first notice of default through disposition, you can count on our attention to detail and quality to help you manage and reduce risk.