Keep the Loan with Your Company
Portfolio Recapture Solutions
Recapture Solutions That Work
Build Customer Loyalty
Building customer loyalty can be a challenge for many. Well, challenge accepted. With solutions that optimize customer engagement, we’re proven to increase your retention of portfolio customers in refinance and purchase transactions—big time. Enhancing the customer journey with relevant real estate content, combined with a comprehensive white-label search portal, creates a funnel of warm purchase and refinance opportunities. For mortgage servicers this means you can increase recapture rates thus improving the value of your portfolio. Nice!
Experience 2x the industry average recapture rate when fully optimized with Xome®.
White-label Real Estate Portal
- Develop borrower relationships
- Increase lead generation & pull-through rates
- Branded Home Alerts to nurture customers
- Site optimized for desktop, mobile, and app option
- Personalized content
- Backed by best-in-class real estate data
Xome Property Insights
Rich Real Estate Data for Outreach Marketing
- Build customer loyalty
- Smart, accurate, relevant, and engaging content marketing
- Provide a personalized experience for your customers
- Proven open rates of 40%+ on targeted emails
- Quick and easy implementation
- For use in email, websites, print, and app marketing
- Types of data:
- Property specific widgets
- Zip code & city-based market trend widgets
- MLS-triggered outreach notifications for borrowers
Xome Agent Network & Xome Concierge®
Dedicated Panel of Real Estate Experts
- Buy-side & sell-side savings (where permitted by state law)
- Panel of fully vetted, top producing real estate brokers and agents
- Screened & certified for compliance
- Scored for response & performance
- Mobile enabled with our Xome agent app
- Bound to strict service level performance
- In-house Xome Concierge team to ensure every customer is supported through the journey
DID YOU KNOW?
Our agents go through a strict screening process and must have 15 closed transactions, or $5 million in sales, within the past 2 years, and be in the top 20% in performance based on closing volume. Strict? Yes. But we want to make sure our clients can know their customers are in good hands.
of customers who used the Xome Agent Network transacted with the original lender
Xome Agent Network provides 88% U.S. coverage within a 15-mile radius
Industry Leading Recapture Solutions
Optimize customer engagement. Increase retention of your customers. And improve the value of your portfolio. Download our fact sheet to learn more.